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Experience
in the development, maintenance and enhancement of Call Center operations
software designed to identify interested parties and relay pertinent contact
information to the sales team. Management teams reported total sales volume,
number of interested contacts, employee call statistics as well as other on
demand information pertaining directly to the telemarketing staff functions.
Sales teams received vital contact information through the use of email, fax
and snail-mail in order to quickly meet with potential customers and go through
their sales pitch.
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